Maintenance Request Form

The Maintenance Request Form has undergone a makeover! You can now submit all maintenance requests using one link. Go to Facility Requests Portal to submit your maintenance or repair request.

The Facility Requests Portal uses the same platform as the Technology Help Portal. When you click the link, you will be prompted to either create an account or log in to your existing account using your austinstone.org email address.

Once in the Facility Requests Portal, you will be asked to describe the problem and choose the maintenance category from a drop down list.

Then you will choose the location. Choices include the Highland Tech offices and all our campuses. From there you can specify the building and room where your problem is located.

As before, you can also add photos of the problem area if you think this will help the facilities team understand the issue.

Submit your maintenance request by clicking the Send button at the bottom of the screen.