Medical: CHM's Personal Responsibilities

Here is an example of the letter from CHM:

Note: This example is from when the Personal Responsibility amount was $1,000.

Starting 1/1/2025, the Personal Responsibility amount is $1,250.

How to: Setup Your EGP Account

To setup your EGP account:

• If you have never logged into EGP, you need to setup your account in order to be reimbursed.
• First, reach out to Angela and she will provide your login information.
• Once you have your login information, go here https://egpbpppt.lh1ondemand.com/Login.aspx
• Enter your personal member ID (looks like this...105830XXX) in the Existing Users Username box and hit next.

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Setup your new password and security questions.

• Go to Accounts: Profile Summary

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  • Verify that all of your information here is correct...especially your email. Update anything that is incorrect.

Setup your direct deposit.

• Go to Accounts: Banking

• Add your checking account information (the one you want EGP to send reimbursements to).
• You will see the below pop up box...Please Read it! If you fail to confirm the deposited amount within 10 days, EGP will reimburse you by sending you a check in the mail rather than direct deposit.

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• Next you will be asked to select what account you want to activate this direct deposit for.
• Select all accounts dated for 2023 and beyond and complete.
• In a few days you see the transactions in your bank account from "ACH HOLD EMPLOYEE BENEFIT CONS CP ON ".

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• Log back into EGP and Activate your account:

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  • After you enter the amount that was deposited into your bank account, you should see the confirmation that your account was activated with EGP an you will be reimbursed through direct deposit:

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How to: Get Reimbursed for Your Personal Responsibility

• If you have never logged into EGP, follow these steps to setup your account
• Create a digital image (jpeg or pdf) of the Personal Responsibility letter from CHM.
• Log in to your EGP account at: https://egpbpppt.lh1ondemand.com/Login.aspx
• From the Home page, select I Want To: Reimburse Myself

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• This takes you to the Create Reimbursement page. Make sure the Pay From and Pay To are filled out like this and click Next.

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• Now on the Receipt/Documentation page, click Upload Valid Documentation and upload:
  • the Personal Responsibility letter from CHM - FRONT AND BACK PAGES!
  • You do NOT need to upload any bills, just the letter!

• Fill in the following details and Submit:

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• Verify everything on the Transaction Summary page is correct and check the box for "I have read, understand and agree to the Terms and Conditions"

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• You should receive reimbursement from EGP within three weeks!